We securely accept all major credit cards and PayPal. All prices and orders are listed and processed in US Dollars. However, please note that we are able to accept international credit and debit cards in any currency.
If you want pay directly to our bank account, or pay RMB, please contact us directly.
Shop for the items you want and add it to your shopping cart. When you have finished, you can proceed to your shopping cart and check out. Check and ensure that all information is correct before confirming your purchases and payment.
After you have placed your order, you will receive an acknowledgement e-mail from us to confirm that your orders have been received. However, do note that orders will only be shipped when your credit card payment has been approved and billing and delivery address is verified. Alternatively, you may check the status of your order in “My Account” if you are a registered user.
Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)
You can refer to the related information here for more details.
As soon as we are ready to ship your order, we will send you an email with the corresponding delivery information. After that you will be able to track your order under “My Orders” when you log in to your OUFANHK account or by clicking the tracking link in your shipping confirmation email. Please allow up to 24 hours for tracking to activate.
Individual product pages have lots of useful information including photos, features, care instructions, and size guides. Still have questions? Email us at anna@efn.cn, and we’ll provide answers.
